Employment

P.O.N.D. WORKFORCE NAVIGATION SPECIALIST

DEPARTMENT:                   POND

REPORTS TO:                     DEPUTY DIRECTOR

SALARY RANGE:                $16-$18 PER HOUR + BENEFITS, NON-EXEMPT

DEADLINE TO APPLY:        OPEN UNTIL FILLED

JOB SUMMARY & ESSENTIAL FUNCTIONS / RESPONSIBILITIES / DUTIES

The one•n•ten P.O.N.D. workforce program is designed to assist LGBTQ+ youth in gaining the skills necessary to successfully gain employment with employers that support and affirm their LGBTQ+ identities. The POND Workforce Navigation Specialist will be responsible for coordinating the program and will work closely with employers and youth. The POND Workforce Navigation Specialist will primarily office out of the one·n·ten Youth Center and will occasionally travel to local sites where employers and located are located. The POND Workforce Navigation Specialist will work 2-3 evenings per week out of the youth center and/or satellite sites to run the program and assist youth in referrals for jobs, life skill training, transportation, and personal development goal-setting.

KEY AREAS OF RESPONSIBILITY:

Take an active role in the re-design and pilot the new POND workforce program. Including ensuring updated and effective curriculum and teaching methods are in use

Engage and develop employers as they bring one n ten youth on as trainees, interns and employees. Including leading the employee task force and recruiting new employers. Plan and host quarterly job fairs.

Develop individual employment plans with youth participants, assist with the preparation of employment applications and budgeting/income calculation

Work collaboratively with the POND Housing Navigation Specialist to ensure youth experiencing homelessness have coaching and access to jobs

Work collaboratively with the Training Program Specialist to ensure employer partners are trained and ready to support LGBTQ youth. Including occasionally developing and leading trainings directly

Plan and oversee development of youth participants in the POND workforce program: coach youth regularly in their action plans to successfully transition to independent living

Assist in modifying POND workforce program and housing navigation services as they evolve and shift within organizational goals/mission

Coordinate age-appropriate group activities, including those emphasizing life skills, workforce development, education, community engagement, healthy choices, and independence

Establish and enforce safe-space guidelines consistent with organizational goals/mission

Develop and maintain relationships with schools, community leaders, and appropriate community agencies to assist with recruitment and referral services

Demonstrate leadership to ensure appropriate conduct, safety and development of participants.

Evaluate programs on a continual basis to ensure programs/activities respond to member needs and address participant’s sexual orientation, gender identity and cultural diversity.

Meet specific program metrics and assist in grant reports

Oversee proper record keeping and reporting including activities and events conducted, breakdowns of daily participation figures, notable achievements and any problems/issues. Including working within HMIS and Salesforce regularly.

KNOWLEDGE / SKILLS and ABILITIES:

Extensive experience in positive youth development and trauma informed care based program development & implementation.

Proven experience in program development & implementation to benefit diverse populations of youth and young adults.

Excellent communication and interpersonal skills with people at all levels and in all settings relevant to the organization’s mission.

Exceptional attention to detail and organizational skills; ability to multi-task with confidence and multiple deadlines.

Ability to work remotely and independently at times and as part of a highly collaborative professional team with enthusiasm and commitment.

CORE COMPETENCIES AND ABILITIES:

• Relate to and work effectively with, youth/young adults, staff, & organizational leaders
• Manage program budgets and develop program data and report(s) as requested
• Excellent risk management, prevention, intervention and de-escalations skills
• Organize materials, documents, and program activities
• Identify & resolve problems in a timely manner & maintain an appropriate paper trial
• Prioritize and plan work activities, use time efficiently, set goals and objectives, and develop realistic action plans with youth participants
• Demonstrates accuracy and thoroughness, complete work in a timely manner, and monitor own work to ensure quality
• Simultaneously work on multiple projects and quickly switch gears as needed
• Adapt to changes within the workplace & during the planning and execution of programs

SCHEDULE: Non-exempt full-time, as needed & required by the position, including occasional night/weekend work

PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending, stretching and able to lift 20lbs without issue.

TRAVEL: Ability & willingness to drive your own reliable vehicle to travel to various locations.. Mileage reimbursement is available.

Position Qualifications

EDUCATION / EXPERIENCE: Bachelor’s degree preferred. Significant work experience in coaching youth, developing programs for youth and working within the workforce arena.

Preferred knowledge of HR practices, staffing and hiring best practices.

Strong computer skills required, including use of Microsoft Office, HMIS, and database systems.

Familiarity with Salesforce database/CMS systems a plus.

Good judgment, discretion, confidentiality.

Experience working with diverse committees and volunteer leadership a plus. Involvement and/or knowledge of the LGBTQ+ community &/or non-profit organizations preferred.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications & objectives required of employees assigned to this job.

• INSTRUCTIONS – HOW TO APPLY
• A complete application contains the following items:
• A cover letter, not to exceed one page
• A comprehensive resume
• Contact information for three current professional references.
  • 
Items should be saved together in one PDF (.pdf) or Word document (.doc or .docx), and saved with a file name in the following format: LastnameWNSpplication.pdf or LastnamehWNSapplication.doc or LastnameWNSapplication.docx
  • Applicants who are unable to meet file format requirements should contact the one•n•ten offices at least three days in advance of the deadline at 602-400-2601.
• Complete applications should be attached to an email message with “WNS Submission” in the subject line, and sent to: careers@onenten.org
• Applications will not be accepted through any other means.
• Applicants can expect to receive a confirmation within 2 business days indicating that an application has been successfully received.
•  Application Submission Deadline: Open Until Filled

one•n•ten is an EOE/ADA Reasonable Accommodation Employer.

Youth Center Operations Manager

PROFILE SOURCE:             Operational Professional

DEPARTMENT:                    Youth Center

REPORTS TO:                       Deputy Director

SALARY RANGE:                 Band 3 – $43k – $47k D.O.e. / Exempt

DEADLINE TO APPLY: Open until Filled

JOB SUMMARY & ESSENTIAL FUNCTIONS / RESPONSIBILITIES / DUTIES:

The Youth Center is the main hub of all one·n·ten programs. Services and programs offer engaging opportunities for LGBTQ youth and young adults ages 11-24 to access resources and participate in empowering social programs that promote self-acceptance and encourage them to lead.  The Youth Center Operations Manager will work in partnership with the Youth Center Program Manager to ensure the success of the one·n·ten Youth Center. The role manages and supports youth center staff members, program delivery, and management of the youth center facilities. This position requires the Youth Center Operations Manager to excel in leading a team, have excellent feedback and communication skills and be highly organized.  The support and development of one∙n∙ten youth and young adults requires the Youth Center Operations Manager to have experience in positive youth development framework, a trauma informed care approach, excellent risk management skills and clear and consistent boundaries.

KEY AREAS OF RESPONSIBILITY:

Work collaboratively to conceptualize and lead the team in developing program goals and outcomes that support LGBTQ youth and ensure strategic alignment with annual budget and organizational goals.

• Develop and supervise multiple youth center staff members and interns, providing consistent feedback, ongoing coaching, development planning, and training
• Oversee management of Youth Center facilities, cleaning processes, donation management and inventory of supplies, as well as take initiative to place work orders, maintain the space and keep facilities operating to standards
• Manage Salesforce database of youth specific information, data, and attendance logs. Ensure compliance with local, state & federal laws and organization polices to safeguard information
• Oversee record keeping and reporting including activities conducted, breakdowns of participation, notable achievements/challenges and monitor measures of success
• Develop and manage a robust outreach plan to ensure more youth and young adults are served at the Youth Center

• Ensuring appropriate conduct, safety and development of participants
• Lead engaging age-appropriate group activities, on topics such as: goal-setting, healthy relationships, Evidence Based Interventions, team building, etc.
• Evaluate programs on a continual basis to ensure programs/activities respond to member needs and address participant’s sexual orientation, gender identity/expression and cultural diversity
• Participate in special events including: Phoenix Pride, Rainbows Festival, holiday events, Fresh Brunch, Dancing For one∙n∙ten, etc.
• Assist in develop collaborative partnerships with other youth-serving organizations, educational partners, volunteers, members, parents, families, and community organizations

KNOWLEDGE / SKILLS and ABILITIES:

Proven management experience in coaching staff in program development & implementation, to benefit diverse populations of youth and young adults.

Excellent communication and interpersonal skills with people at all levels and in all settings relevant to the organization’s mission.

Ability to successfully maintain a community space, including keeping track of cleaning logs, overseeing donation management systems and ensuring the space maintains physical safety standards and is appealing to youth/young adults.

Extensive experience in positive youth development and trauma informed care based program development, implementation and evaluation.

Exceptional attention to detail and organizational skills; ability to multi-task with confidence and meet multiple deadlines.

Ability to work independently at times and as part of a highly collaborative professional team with enthusiasm and commitment.

CORE COMPETENCIES AND ABILITIES:

• Relate to and work effectively with, youth/young adults, staff, & organizational leaders
• Manage program budgets and pull program data and report(s) as requested
• Risk management skills, prevention, intervention and de-escalations skills
• Organize materials, documents, and program activities
• Identify & resolve problems in a timely manner & maintain an appropriate paper trial
• Prioritize and plan work activities, use time efficiently, set goals and objectives, and develop realistic action plans
• Demonstrate accuracy and thoroughness, complete work in a timely manner, and monitor own work to ensure quality
• Prepare for programs and delivery of services and plan for contingencies
• Simultaneously work on multiple projects and quickly switch gears as needed
• Adapt to changes within the workplace & during the planning and execution of programs

SCHEDULE: Exempt full-time, as needed & required by the position, including night/weekend work

PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending, stretching and able to lift 40lbs without issue.

TRAVEL: Ability & willingness to drive personal reliable vehicle as needed. Mileage reimbursement is available.

Position Qualifications

EDUCATION / EXPERIENCE: Bachelor’s degree preferred. Significant work experience in managing staff, developing programs for youth and young adults, experience in managing community spaces/facilities. Strong computer skills required, including use of Microsoft Office.

Experience and in-depth understanding of social media platforms like Facebook, Instagram and Twitter.

3+ years of experience in developing & leading resilience based programs for youth & young adults.

Familiarity with Salesforce database/CMS systems a plus. Good judgment, discretion, confidentiality.

Experience working with diverse committees. Involvement and/or knowledge of the LGBTQ community &/or non-profit organizations preferred.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications & objectives required of employees assigned to this job. 

• INSTRUCTIONS – HOW TO APPLY
• A complete application contains the following items:
• A cover letter, not to exceed one page
• A comprehensive resume
• Contact information for three current professional references.
  • Items should be saved together in one PDF (.pdf) or Word document (.doc or .docx), and saved with a file name in the following format: LastnameYCOMapplication.pdf or LastnameYCOMapplication.doc or LastnameYCOMapplication.docx
  • Applicants who are unable to meet file format requirements should contact the one•n•ten offices at 602-400-2601.
• Complete applications should be attached to an email message with “YCOM Submission” in the subject line, and sent to: careers@onenten.org

Applications will not be accepted through any other means.

Applicants can expect to receive an immediate electronic confirmation of submission and a follow-up email or call within 5 business days, should your candidacy qualify for interview.

            Application Submission Deadline: Open Until Filled

one•n•ten is an EOE/ADA Reasonable Accommodation Employer.